Sometimes your plans have to change. Here’s what happens if they do:
The Lee Abbey Refund and Cancellation Policy will apply in all cases, so we strongly recommend you take out travel insurance to cover any unforeseen circumstances.
If you wish to cancel your booking, we may refund a proportion of the fees payable by you. The amount we refund depends on how soon we receive your request to cancel prior to the date your booking was due to start. The amount we retain represents the reasonable cost to us of a cancelled booking.
|Earlier than 1 month before your booking starts||Loss of deposit|
|Between 1 month and 2 weeks before your booking starts||We will refund 50% of the fees paid to us|
|Between 2 weeks and 1 week before your booking starts||We will refund 25% of the fees paid to us|
|Later than 1 week before your booking starts||No refund|
To cancel, please call us on 01598 752621 or email email@example.com.
We are unable to allow substitutions as we often have a waiting list and therefore reserve the right to reallocate places freed by cancellations.
Under special circumstances, we will consider transferring your booking from one set of dates to another, as long as we have the same kind of room available. A single administration charge of £10 will be applied for this. Requests to transfer within 4 weeks of the start of a programme may incur cancellation fees.
Please call us on 01598 752621 if you need to discuss a transfer, and we’ll see what we can do.